If you have questions or concerns while working with StarAgent, you can access our articles and tutorials from our Help Centre for instructions and self-guided tips. We also provide additional support through chat or email. In this guide, you will learn how you can contact our support team and find the right resources to work well with StarAgent.

Use The Help Centre

StarAgent's Help Centre is chock-full of helpful information with how-to articles, and support content that can make it possible for you to self-guide and keep moving forward. To access these comprehensive tutorials from your account, follow either of these steps.

  • Click on the ❔ (Question Mark) icon next to the main 'Search' bar on the top of the StarAgent screen.

  • Scroll to the bottom of your logged-in screen, click on the 'Messenger' icon present at the bottom right corner, and type in a keyword to search for related articles in the 'Search Box'.

Tip: From the list of articles and tutorials obtained from the search, you may select the needed one. If you didn't find the right one that you’re looking for, click on ‘See More Results’ to view the entire resources available for you.

Contact Technical Support

At StarAgent, we have a dedicated support team that operates 24x7 to help you with all your queries.

If you want to connect with our agents and technical engineers, click on the ‘Messenger’ icon present at the bottom right corner of your screen, and tap ‘Send Us A Message’ to open a live chat.

If you wish to email your concerns, submit them directly to support@staragent.co or hello@staragent.co from your inbox. We’ll get back to you as soon as possible.