StarAgent Support

Introduction To StarAgent 6

• What Is StarAgent?
• Working In StarAgent
• About StarAgent’s Features
• StarAgent For Remote Working
• The StarAgent Glossary

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Logging Into StarAgent 5

• How Do I Log In?
• What If I Forgot My Password?
• Can I Reset Or Change My Password?
• How Admins Can Initiate Password Reset For Others?
• Logging Out Of StarAgent

Profile & Preferences 7

• Edit Your Profile
• Upload A Profile Photo
• Change Your Public Display Name
• Change Your Email Address
• Change Your Phone Number

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Explore Subscriptions & Features 3

• StarAgent Subscriptions & Features
• Need A Customized Plan - Can You Help?
• Can I Add Unlimited Talents For All Plans?

Security & Privacy 4

• Is My Data Safe?
• Does StarAgent Offer Backups?
• Protect Your Account From Phishing
• Can I Share The Same LogIn Credentials With Another User In My Agency?

Using StarAgent 4

• Do I Need To Install StarAgent On My Computer?
• Can I Use StarAgent On My Phone?
• Is There An On-Premise Version Of StarAgent?
• I’m Using An Older Booking System. Can I Migrate?

Dashboard 6

• Complete Overview Of Dashboard
• Dashboard Icons Explained
• Use Search Bar To Make Quick Searches
• Access To Instant Help
• Explaining Dashboard Stats

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Talent 16

• Complete Overview Of Talent Card
• How To Add A Talent?
• Manually Add A Talent
• A Complete Guide For Self-Registration Of Talents
• Allow For Self-Registration Of Talent

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Projects 11

• Complete Overview Of Project Card
• Create New Project
• Easily Search & Find A Project
• Understand Project Tags
• Create & Send Invoices

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Clients 7

• Complete Overview Of Client Card
• How To Add A New Client?
• Choosing Client Type
• Search Tags For Clients Explained
• Setting Status & Availability For Clients

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Packages 6

• Complete Overview Of Packages Card
• Add New Packages
• How To Add Talent To A Package?
• How To Add Talent Notes To A Casting Package?
• How To Add Additional Photos & Videos Of Talents?

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Jobs 7

• Complete Overview Of Job Card
• How To Add New Jobs?
• Managing Talents In A Job
• How To View The Details Of A Job?
• How To Initiate Job Broadcast?

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Settings 14

• Overview Of Agency Profile
• Edit Your Agency Profile
• Upload Your Agency Logo
• Setting Up Your Team’s Accounts
• Granting Rights To Agency Members

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Team Communication 10

• What Is A Channel?
• How Communication Channels Replace Long Email Threads?
• How To Create A New Channel?
• The #General Channel
• Guide On Setting Channel Names

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Talent Communication 2

• Quick Guide To Search For A Talent To Send Message
• How To Send Messages To A Talent?

Billing 3

• How To Search For Billing Details Of A Particular Client?
• Explaining Listing View & Features Of Billing Card
• View Invoice Status Of Your Clients

Feedback 2

• Send Instant Feedback To StarAgent
• Easily Request New Features From Your StarAgent Account

Intro To StarAgent Mobile 5

• Get To Know StarAgent Mobile App
• Which Platforms Is The App Available On?
• Is It Free?
• Signing Up On StarAgent Mobile App/Web Portal
• Download The StarAgent App

Explore The App Features 6

• Overview Of Home Screen
• Instant Notifications To Accept/Reject Jobs
• View Bookings On StarAgent Mobile App
• Chat Instantly With Agency
• Manage Talent Profile From App

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Tips & Tricks 9

• Setting Up Reminders On StarAgent
• Using StarAgent Calendars
• Get Around Faster With Shortcuts
• Quick Tips On Finding Bookings & Schedules
• Why You Should Deactivate Rather Than Delete A Talent Profile?

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Success Strategies 4

• StarAgent For Teams Guide To Success
• Host A StarAgent Training Event
• Security Recommendations For Your Accounts
• Need More Help? Connect Instantly With The Support Team

Premium Guide 2

• Upgrade Packages To Premium
• Premium Package Guide To Success

Explore The Talent Dashboard Features 8

• Overview Of StarAgent Talent Dashboard
• How To Change Or Reset Talent Portal’s Password
• How Can I Logout From The Talent Dashboard?
• How Can I Upload My Photos To The Talent Account?
• How Can I Upload My Videos To The Talent Account?

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