At StarAgent, we care about safeguarding your privacy and establishing a service that you can completely trust. We have rounded up a few tips here to help owners/admins keep their workspace protected.

✍️ NB: For more information about our security measures, take a look at our Privacy Policy and Terms & Conditions. If you have any questions or notice suspicious activity in your workspace, please contact our support team - they're always happy to help.

Tip #1: Limit access to your workspace

StarAgent takes data security seriously, so we have added an 'Access Control' option to ensure your data and information integrity. You can use this to set up diverse levels of workspace access for different users, limiting what each of your agency members see and do in your workspace.

Tip #2: Deactivate members’ accounts who no longer need access

Over time, employees may come and go from your agency. Some may leave for good reasons on their own, but as an owner/admin of your workspace in StarAgent, you can deactivate agency members' accounts whenever you want to.

Keep In Mind: People will not be informed at any cost when their accounts on StarAgent are deactivated. The messages or files sent by them won't be deleted; however, they will be signed out of the workspace on all devices and won't be able to sign back in. You can also reactivate the deactivated accounts if you change your mind anytime while going forward.

Tip #3: Create strong passwords

Creating a strong and unique password for yourself and guiding your employees to do is one of the most significant steps you can take to protect your workspace. This can be done by practising the following steps:

  • Use a series of words that are easy for you to remember but hard for others to guess.
  • Try to make it at least eight figures long with alphabets, numbers, and special characters; the longer your password, the stronger it will be.
  • Never use the same password you use to log in to social media profiles, retail websites, and Google accounts - as this will considerably raise your security risk.
  • Try not to use addresses, phone numbers, Social Security Numbers, or other personally identifiable information as passwords.

Tip #4: Don't write your passwords down or store them with your device

It's tempting to keep passwords written down in a notebook or a sticky note stuck on/outside a desktop or phone. But this is not a good idea, as this will make it exceptionally easy for someone to steal the credentials and access the StarAgent account without permission.

Tip #5: Use a screen lock

Whenever taking a break while using StarAgent on a desktop, laptop, tablet, or phone, make sure to lock the screen to keep others from getting into the device. For additional security, we recommend you to set your device to automatically lock up when it goes to sleep.

Tip #6: Deny password saving in browsers

At StarAgent, we don't really support the practice of “remembering passwords” in browsers. While it may make logging-in more convenient, it's a risky habit as it will let someone who gains access to the computer or mobile device to easily access the StarAgent account. So, keep an eye out for the 'Remember password' pop-ups and be sure to deny them.

Tip #7: Consider using official emails for registering on StarAgent

Create dedicated official email accounts for your employees and use them to register on StarAgent. With the free online email accounts that take just a few minutes to set up, it’s easy to create one that can be used for official purposes and disposed of when he/she leaves.